Terms and Conditions – Singing Lessons

TERMS AND CONDITIONS
1.Status and Business Structure
1.‘ Big Jam Studios Limited’ acts solely as booking agent for the qualified freelance vocal coaches advertised and hired on behalf of ‘Big Jam Studios Limited’ (‘teacher’).  The expression ‘we’, ‘our’ and ‘us’ refers to the teacher and / or ‘Big Jam Studios Limited’.
2.All bookings through the website constitutes a contract with the teacher, each of whom is self-employed and carries out private lessons in their own name.
3.Any payments made through the website or subsequently, if held by Big Jam Studios Limited, is held for and on behalf of your respective teacher. Any outstanding balance due at each lesson, is due in cash to the teacher at the start of the lesson. A receipt will be provided if requested.
4.These conditions apply to all bookings and to each contract between the student and the teacher. The expression ‘you’ and ‘your’ refers to the student.
2.Data Protection
1.Your personal details will be held in the strictest confidence in accordance with the Data Protection Act 1998 and will be accessible only to ‘Big Jam Studios Limited’ and the teacher.
2.A booking includes a pre-selected opt-in which gives us permission to send you booking confirmation and lesson reminder emails.  Your personal details will never be passed to any third party.  If / when you no longer wish to receive these, please indicate accordingly, but let us know or update your student account accordingly.
3.Lessons’
A lesson is only considered confirmed when a deposit payment of £15 has been paid to ‘Big Jam Studios Limited.’ All deposit payments are acknowledged with a receipt and booking confirmation e-mail.
1.The contents of each lesson, or series of lessons, will be agreed with your teacher.
2.Each lesson will last for not less than 55 minutes; so as to allow for student changeover.
3.Lessons and fees are non-transferable between teachers.
4.Non-Adult Students (Children)
1.Students under the age of 16 must be accompanied by an adult (over 18) at all times during the lesson. We may ask for age verification.  Please check with your teacher before booking.
2.The nature of vocal technique means that lessons may not be suitable for children under the age of 12.  Please check with your teacher before booking.
5.Cancellations and Reschedules, etc
1.Notification of cancellation of previously booked lessons must be received by us not less than 7 days before the agreed start time for the lesson; or the balance of the full lesson fee will remain due.
2.Notification of cancellation or reschedule can be made by phone (including voicemail), email or text.  The time stamped on the sent or received message will be used in calculation of the notice period.
3.No refunds will be made, regardless of the circumstances, for missed lessons (including those which cannot proceed owing to ill health).
4.Lessons cancelled with less than 7-days’ prior notice, or missed, will be charged at the full lesson rate, and where we hold your card details, we shall make the appropriate debit charge.
        5.      Lessons cancelled with more than 7-days’ prior notice, can have the deposit fee already paid for that lesson transferred to another date with no penalty. Deposits are non-refundable.
6.Prices and Payments
1.The price of each lesson or discount package of six lessons shown on the website at the time of your booking will be honoured.
2.Deposit payments may be made by card or bank transfer in advance of the lesson.
3.     Balance payments are due in cash to the teacher at the start of each lesson.
6.Gift Vouchers
7.Health
1.You must declare any adverse health conditions to your teacher before beginning the lesson. You are otherwise deemed to declare that you are in good health.
2.Your teacher reserves the right to discontinue a lesson if – in their opinion – a student is too young or unfit or not well enough to sing.
8.Limitation of Liability
1.Whilst we shall do our best in providing techniques and structured practice which have proved – in others – to improve their singing, we give no warranty that, as a result of the lessons, you will be able to sing at all or to sing better than at the start of the lessons.
2.We shall not conduct any medical tests as to the suitability of any student to learning to sing.  You agree to participate in singing lessons voluntarily, and, unless you tell us otherwise, we shall assume that you are in good health.
3.Whilst your teacher will endeavour to ensure that no exercises or vocal instruction given will cause injury or pain, using poor technique or excessive misuse of the voice may during or outside of your lesson may cause injury.  You are responsible for telling your teacher if you experience any pain or discomfort during your lessons.
4.In particular, students must understand that there is an increased risk of injury or vocal damage in singing or performing any of the given exercises while ill or recovering from illness, particularly if such illness is of the vocal tract and airways.
5.Neither ‘Big Jam Studios’ nor your teacher will be liable to you for any pain, injury or vocal damage brought about during or in exercises following a lesson.
6.Lessons take place in a recording-studio type environment with wires and cables and also steps and other hazards.  You are responsible for your own safety and must take care.
7.In the unlikely event that we cancel or curtail a lesson for any reason, our liability will be limited to the price of the lesson.  Where possible, we shall offer you an alternative lesson at a later date and time. We shall not be liable for any consequential loss resulting from the cancellation.
8.In any case where ‘Big Jam Studios’ or an individual teacher is shown to have been in breach of contract or to have been negligent, our liability shall be limited to the value of the lesson(s) bought.
5.Notifications and Law
1.Neither ‘Big Jam Studios Limited’ nor the teacher will be liable to you or be deemed to be in breach of contract by reason of any delay in performing, or any failure to perform, any obligations, if the delay or failure was due to any cause beyond our reasonable control, e.g. a force majeure, extreme weather or equipment failure.
2.Notifications must sent to us must be by email to the bookings email address you receive bookings confirmations form, and will be deemed to be received when acknowledgement is sent.
3.The validity construction and performance of any agreement in consequence of the booking shall be governed by English law and the parties irrevocably submit to the non-exclusive jurisdiction of the High Court in England.